4 min read
For years, communications in the energy sector followed a familiar, and often effective, model. Build relationships across the industry, stay close to trade media and show up at the right events. Issue announcements when there is something worth saying. Done consistently, that was often enough to keep a business visible with the audiences that mattered.
These elements still matter, but they no longer do enough on their own.
The environment around them has changed. Media is harder to secure, scrutiny is higher and the issues businesses are now expected to communicate on are more contested and harder to explain clearly. For communications teams, that shift is not abstract. It shows up in the day-to-day reality of the job - more internal demands, more stakeholder management, more reactive pressure, and a constant expectation to stay visible and to advise on strategy. In that environment, it is easy for communication to become a flow of outputs rather than a function making deliberate choices.
That is the real challenge we face. Not communicating more, but making better decisions about what is worth saying, who it is for and what it is meant to achieve.
Traditional PR no longer carries the load
Trade media and specialist journalists still matter. Credible coverage still builds trust, supports commercial conversations and provides external validation. But traditional PR is no longer carrying the same weight it once did. Newsrooms are smaller and editorial space is at a premium. More companies are competing for attention with stories that can look similar from the outside.
That has implications for how communications teams need to think. It is no longer enough to ask how best to place a story, rather it is more useful to ask what will ensure the right audience understand why this matters.
Sometimes the answer is media or owned content. Sometimes it is a stakeholder briefing, a sharper campaign narrative or a decision not to communicate externally at all until the business has a clearer argument. That isn’t a matter of channel mix. It is a matter of judgment.
The same is true during moments of corporate change. In M&A situations, communication has a direct role to play in protecting confidence, reducing uncertainty and helping the market understand the value of the business. As we have written before, proactive messaging can help shape perception long before a deal process begins, including when a business is preparing for exit.
When owned content becomes a habit
As earned opportunities have narrowed, many businesses have invested more heavily in owned channels. That is a sensible response as owned platforms offer more control, consistency and room to explain complexity.
But owned content can also become a way of avoiding the harder strategic questions. The LinkedIn post goes out because the calendar says it should. The thought leadership piece is commissioned because a senior leader wants a bigger profile. Content is produced before anyone has thought about who it is for, what it needs to change or why it should exist.
More content doesn’t strengthen a weak narrative, it exposes one. If a business is unclear on what it wants to be known for, what perception it needs to shift or which audience matters most, that confusion shows up quickly. Content becomes harder to write, slower to approve and easier for everyone outside the business to ignore.
We see this often in technically strong businesses. The expertise is real and the evidence is sound. But as more detail is added to anticipate every challenge and satisfy every internal view, the central point disappears. At that stage, the business is no longer communicating clearly. It is simply trying to account for everything.
That is not a technical problem. It is a strategic communications problem.
Starting with the outcome, not the format
One of the most common mistakes is to begin with format before purpose. A media opportunity comes in, so the business starts preparing lines. The activity starts before the objective is clear. That is how good inputs turn into weak outputs.
We have seen it happen repeatedly in media work. An interview is confirmed before the journalist’s angle or likely line of questioning is properly understood. The briefing process expands as more people are pulled in. The message softens to accommodate every possible concern. The spokesperson ends up thoroughly prepared, but unable to say clearly what they actually need to say.
The same pattern shows up in content. Without a clear brief at the start, each review round adds another layer. The piece becomes longer, flatter and less useful. Not because the people involved are wrong, but because the work is not anchored to a clear outcome.
A better starting point is simpler: what should someone think, feel or do differently because of this?
From activity to judgment
This is the real communications shift facing the sector – the move from activity to judgment. Judgment about what is worth saying, about which audience matters most, about when detail adds credibility or obscures meaning.
The businesses that handle this well won’t necessarily be the loudest, but they will be the clearest. They will be more deliberate about what they say, more selective about where they say it and more disciplined about why it matters.
That is what separates communications activity from strategy.
Taking things forward
If you’re thinking about how communications can better support your organisation’s strategic goals, we’d always welcome a conversation. Get in touch today.